Location: LOS ANGELES, CA & IRVING, TX
Assist in setup of the EDI tools and systems that support AS2/FTP/sFTP file transfer between Bioworld Merchandising and new trading partners through Lexicom communication software.
Work directly with customers to analyze their Data Requirements and EDI Specifications.
Provide EDI-compliant guidance to trading partners requesting additional information about Bioworld Merchandising requirements and industry standards for EDI protocols.
Assist converting maps of existing clients from True Commerce to Lanham EDI.
Acting effectively as the technical point of contact for EDI customers, vendors, and 3PLs.
Monitor the production environment after the recent integration are moved out of testing phase and proactively prioritize, communicate, and resolve any EDI process or system issues.
Conduct necessary in-depth analysis to resolve any potential EDI issues prior to rolling the trading partners into the production environment.
Monitor and audit flow of EDI transactions in Lanham system and report on the processing of newly implemented trading partners to confirm their successful transition to the production environment.
Researching, investigating, and providing root cause analysis on 856/ASN (Advance Shipment Notices) charge-backs from retailers like Target, Amazon, Walmart, Kroger, Khols, H.E.B. and many more.
Prioritize customer requirements and maintain continuous improvement through customer feedback and interactions.
Prepare and maintain documentation in SharePoint that defines operational procedures, requirements gathering, and shares relevant analysis outcomes with internal and external stakeholders.
Support clients and trading partners with their non-standard requests for ad hoc reports, root cause analysis and other technical deliverable. Research, investigate, and provide root cause analysis and solutions for all failures of X12 EDI transmissions like 850, 852, 860, 864, 824, 855, 856, 204, 210, 214, 940, 945, 943, 944, and 997 in both the versions X12 4010 and X12 5010.
Design, implement, and maintain maps in Lanham EDI tool for all customers and 3PL trading partners transactions and test those maps in dev environment prior to moving them in production.
Assist in onboarding and setting up all trading partner identities in MS Dynamics 365 Business Central ERP system for processing of both Inbound and Outbound transactions.